Content designer with 6 years of experience shaping words, structure and flows in financial products. Rewrote error and verification messaging that cut identity-check support contacts by 31%. Works inside product squads from discovery onward, with strong research, voice-and-tone and content systems skills.
Experience
Content Designer, Keystone Credit Union Digital (Pittsburgh, PA)
May 2022 – Present
Rewrote identity verification and error flows, reducing related support contacts by 31%
Built a content style guide and terminology list of 300 terms used by 5 squads
Ran comprehension tests on fee disclosures, raising correct understanding from 52% to 84%
Partnered with legal on Regulation E and TILA disclosures written at an 8th-grade level
Web Content Editor, Allegheny Public Media (Pittsburgh, PA)
Jan 2020 – Apr 2022
Restructured membership and donation pages, increasing online gifts by 15%
Edited 40 web articles a month and maintained the CMS taxonomy
Education
BA, English Writing, University of Pittsburgh (Aug 2015 – Apr 2019)
Skills
Content design: UX writing, content structure, information hierarchy, plain language
Systems: style guides, terminology, voice and tone, content patterns
Tools: Figma, Ditto, Hemingway, Contentful
How to write a Content Designer resume
A strong Content Designer resume shows the problems you framed, the decisions you drove, and the user or business outcomes they produced. Put your most relevant recent role first and make every bullet show a result, not a duty.
Sections, in order
Summary
Experience
Projects
Skills
Education
Length: One page for most candidates; move to two only if every line is relevant.
Summary: Write two or three lines: your role, your strongest skills, and one result that proves them.
Skills to feature
User research
Product strategy
Prototyping
Figma
Design systems
Usability testing
Roadmapping
Experimentation (A/B testing)
Stakeholder management
Accessibility
Example bullet points
Redesigned onboarding from 9 steps to 4, lifting week-one activation from 31% to 44%
Built a 120-component design system adopted by 5 squads, halving UI build time for new features
Ran 40 user interviews and a pricing test that informed a packaging change worth $1.2M ARR
Tips from recruiters
Put a portfolio link in the header; for product roles, link a case study or launch write-up instead.
Describe your role in shared outcomes precisely ("led", "co-owned", "contributed").
Keep visuals for the portfolio: a clean, readable resume signals design judgement better than decoration.
Recommended templates
Modern (ATS-friendly): Clean single column with accent headings and rules
Timeline (ATS-friendly): Clean accent layout with a dated career timeline
Vanguard (ATS-friendly): Bold display name, accent-led headings with line rules
Content Designer resume FAQ
What should a Content Designer resume include?
A Content Designer resume should show the problems you framed, the decisions you drove, and the user or business outcomes they produced. Use these sections in this order: Summary, Experience, Projects, Skills and Education. Put your most relevant recent role first and make every bullet show a result, not a duty.
What is the best resume template for a Content Designer?
Modern, Timeline and Vanguard work well for Content Designer roles. They are single-column with standard headings, so applicant tracking systems (ATS) parse them reliably.
How long should a Content Designer resume be?
One page for most candidates; move to two only if every line is relevant.
Which skills should a Content Designer put on a resume?
Prioritize the skills named in the job posting. Common ones for Content Designer roles are User research, Product strategy, Prototyping, Figma, Design systems and Usability testing.
How do I write strong Content Designer resume bullet points?
Start with an action verb, say what you did, and end with a measurable result such as activation, conversion and retention. For example: "Redesigned onboarding from 9 steps to 4, lifting week-one activation from 31% to 44%."