Research operations manager with 8 years in UX research and ops, building the infrastructure that lets 40 researchers and designers run studies quickly and ethically. Cut participant recruiting time from 3 weeks to 6 days. Brings vendor management, consent governance and repository practices that scale.
Experience
Research Operations Manager, Orbit Collaboration Cloud (New York, NY)
Jan 2022 – Present
Built an in-house participant panel of 9,000 customers, cutting average recruiting time from 3 weeks to 6 days
Manage a $420k annual budget for incentives, tools and recruiting vendors, saving 18% through consolidation
Rolled out GDPR and CCPA consent templates and data retention rules across all studies
Supervise 2 research coordinators supporting 120 studies per year
Senior UX Researcher, Brookfield Media Group (New York, NY)
Feb 2019 – Dec 2021
Led audience research for news apps reaching 4M monthly readers
Launched a Dovetail repository with tagging taxonomy adopted by 5 product teams
Created study templates that halved planning time for new researchers
Research Coordinator, Insight Loop Research (Jersey City, NJ)
Jun 2017 – Jan 2019
Scheduled and screened participants for 200+ client sessions per year
Education
BA, Psychology, New York University (Sep 2013 – May 2017)
Skills
ResearchOps: participant panels, recruiting, incentives, research repositories, templates
Governance: GDPR, CCPA, consent management, data retention
Operations: vendor management, budgeting, process design, team supervision
Tools: User Interviews, Rally, Dovetail, Tremendous, Airtable
How to write a Research Operations Manager resume
A strong Research Operations Manager resume shows the problems you framed, the decisions you drove, and the user or business outcomes they produced. Show the organization you ran (team size, budget, revenue) and the business results you are accountable for.
Sections, in order
Summary
Experience
Projects
Skills
Education
Length: Two pages are common for leadership roles; keep the first page strong enough to stand alone.
Summary: Lead with your leadership scope and the business outcomes you are known for.
Skills to feature
User research
Product strategy
Prototyping
Figma
Design systems
Usability testing
Roadmapping
Experimentation (A/B testing)
Stakeholder management
Accessibility
Example bullet points
Redesigned onboarding from 9 steps to 4, lifting week-one activation from 31% to 44%
Built a 120-component design system adopted by 5 squads, halving UI build time for new features
Ran 40 user interviews and a pricing test that informed a packaging change worth $1.2M ARR
Tips from recruiters
Put a portfolio link in the header; for product roles, link a case study or launch write-up instead.
Describe your role in shared outcomes precisely ("led", "co-owned", "contributed").
Keep visuals for the portfolio: a clean, readable resume signals design judgement better than decoration.
Recommended templates
Modern (ATS-friendly): Clean single column with accent headings and rules
Timeline (ATS-friendly): Clean accent layout with a dated career timeline
Vanguard (ATS-friendly): Bold display name, accent-led headings with line rules
Research Operations Manager resume FAQ
What should a Research Operations Manager resume include?
A Research Operations Manager resume should show the problems you framed, the decisions you drove, and the user or business outcomes they produced. Use these sections in this order: Summary, Experience, Projects, Skills and Education. Show the organization you ran (team size, budget, revenue) and the business results you are accountable for.
What is the best resume template for a Research Operations Manager?
Modern, Timeline and Vanguard work well for Research Operations Manager roles. They are single-column with standard headings, so applicant tracking systems (ATS) parse them reliably.
How long should a Research Operations Manager resume be?
Two pages are common for leadership roles; keep the first page strong enough to stand alone.
Which skills should a Research Operations Manager put on a resume?
Prioritize the skills named in the job posting. Common ones for Research Operations Manager roles are User research, Product strategy, Prototyping, Figma, Design systems and Usability testing.
How do I write strong Research Operations Manager resume bullet points?
Start with an action verb, say what you did, and end with a measurable result such as activation, conversion and retention. For example: "Redesigned onboarding from 9 steps to 4, lifting week-one activation from 31% to 44%."