Terminal manager with 16 years in trucking, the last 6 running a 180-driver truckload and dedicated terminal. Owns P&L, safety and service for $42M in annual revenue, and lifted operating ratio from 96 to 89 while cutting driver turnover from 78% to 44%.
Experience
Terminal Manager, Westbound Express (Salt Lake City, UT)
Apr 2020 – Present
Run a terminal with 180 drivers, 14 office staff and a 22-bay shop, accountable for $42M in annual revenue
Improved operating ratio from 96 to 89 through lane pricing reviews, idle reduction and tighter shop parts control
Cut driver turnover from 78% to 44% with predictable home time, a driver advisory board and faster pay disputes
Reduced DOT recordable accidents 35% with Lytx coaching and monthly safety meetings
Operations Manager, Westbound Express (Boise, ID)
Feb 2015 – Mar 2020
Managed dispatch and customer service for 90 trucks, raising on-time delivery from 92% to 97%
Launched a drop-trailer program with 4 key shippers that cut detention hours 50%
Dispatcher, Snake River Freight (Twin Falls, ID)
Jun 2010 – Jan 2015
Dispatched 40 regional trucks hauling agricultural and food freight
Education
BBA, Supply Chain Management, Boise State University (Aug 2006 – May 2010)
Operations: dispatch, dedicated fleet, shop management, drop-trailer programs, operating ratio
Safety and compliance: FMCSA regulations, CSA, Lytx, accident review
Systems: McLeod, Trimble TMT, Power BI, Excel
How to write a Terminal Manager resume
A strong Terminal Manager resume shows the licences and ratings you hold, the vehicles, aircraft or routes you run, and your record on safety, on-time performance and compliance. Show the organization you ran (team size, budget, revenue) and the business results you are accountable for.
Sections, in order
Summary
Certifications
Experience
Skills
Education
Length: Two pages are common for leadership roles; keep the first page strong enough to stand alone.
Summary: Lead with your leadership scope and the business outcomes you are known for.
Skills to feature
CDL, FAA or FRA licences and endorsements
DOT and FMCSA compliance
Hours of service and ELD use
Route planning
Pre-trip and pre-flight inspections
Hazardous materials handling
Dispatch and load planning
Fleet and aircraft maintenance
Customer service
Safety management systems (SMS)
Example bullet points
Drove 1.1M accident-free miles in 9 years on a CDL-A with Hazmat and Tanker endorsements, holding 99% on-time delivery
Cut empty miles from 18% to 11% by rebuilding lane plans and backhaul matches for a 60-truck fleet
Logged 6,200 flight hours as an A320 first officer with zero FAA violations and a 98% on-time departure rate
Tips from recruiters
List each licence with its class, endorsements, ratings and issuing body (for example "CDL Class A, Hazmat and Tanker endorsements" or "FAA ATP, A320 type rating").
Lead with safety numbers such as accident-free miles, clean inspections or violation-free years, because employers screen on them first.
Name the equipment, aircraft, routes and systems you know (Samsara ELDs, McLeod, Sabre, Boeing 737) so recruiters can match you quickly.
Recommended templates
Classic (ATS-friendly): Jake's-style LaTeX classic: small caps and hairline rules
Compact (ATS-friendly): Dense single column that fits long histories
Professional: Dark header band with a tinted skills sidebar
Terminal Manager resume FAQ
What should a Terminal Manager resume include?
A Terminal Manager resume should show the licences and ratings you hold, the vehicles, aircraft or routes you run, and your record on safety, on-time performance and compliance. Use these sections in this order: Summary, Certifications, Experience, Skills and Education. Show the organization you ran (team size, budget, revenue) and the business results you are accountable for.
What is the best resume template for a Terminal Manager?
Classic, Compact and Professional work well for Terminal Manager roles. They are single-column with standard headings, so applicant tracking systems (ATS) parse them reliably.
How long should a Terminal Manager resume be?
Two pages are common for leadership roles; keep the first page strong enough to stand alone.
Which skills should a Terminal Manager put on a resume?
Prioritize the skills named in the job posting. Common ones for Terminal Manager roles are CDL, FAA or FRA licences and endorsements, DOT and FMCSA compliance, Hours of service and ELD use, Route planning, Pre-trip and pre-flight inspections and Hazardous materials handling.
How do I write strong Terminal Manager resume bullet points?
Start with an action verb, say what you did, and end with a measurable result such as accident-free miles, on-time performance and miles or flight hours. For example: "Drove 1.1M accident-free miles in 9 years on a CDL-A with Hazmat and Tanker endorsements, holding 99% on-time delivery."