User researcher with 5 years of experience studying consumer travel and booking behavior through field and remote methods. Uncovered price-transparency issues that led to a fee display change lifting booking conversion by 7%. Brings fast, rigorous studies and recommendations tied to product decisions.
Experience
User Researcher, Wayfarer Stays (Remote)
Oct 2022 – Present
Ran a pricing perception study with 28 travelers, prompting an all-in fee display that lifted booking conversion by 7%
Conducted unmoderated tests across 6 markets, localizing flows for Spanish and Portuguese speakers
Partnered with analytics to pair session data with interview themes for host onboarding
Delivered 18 studies in 2025, each with a decision log tracked to outcome
Research Analyst, Metro Transit Authority Digital Team (Philadelphia, PA)
Jan 2021 – Sep 2022
Conducted intercept interviews with 150 riders to shape a trip planning app
Ran accessibility sessions with riders using screen readers, informing 20 fixes before launch
Education
MS, Digital Media (User Experience), Drexel University (Sep 2019 – Jun 2021)
BA, Anthropology, Temple University (Aug 2015 – May 2019)
Skills
Methods: field research, intercept interviews, unmoderated testing, concept evaluation
A strong User Researcher resume shows the problems you framed, the decisions you drove, and the user or business outcomes they produced. Put your most relevant recent role first and make every bullet show a result, not a duty.
Sections, in order
Summary
Experience
Projects
Skills
Education
Length: One page for most candidates; move to two only if every line is relevant.
Summary: Write two or three lines: your role, your strongest skills, and one result that proves them.
Skills to feature
User research
Product strategy
Prototyping
Figma
Design systems
Usability testing
Roadmapping
Experimentation (A/B testing)
Stakeholder management
Accessibility
Example bullet points
Redesigned onboarding from 9 steps to 4, lifting week-one activation from 31% to 44%
Built a 120-component design system adopted by 5 squads, halving UI build time for new features
Ran 40 user interviews and a pricing test that informed a packaging change worth $1.2M ARR
Tips from recruiters
Put a portfolio link in the header; for product roles, link a case study or launch write-up instead.
Describe your role in shared outcomes precisely ("led", "co-owned", "contributed").
Keep visuals for the portfolio: a clean, readable resume signals design judgement better than decoration.
Recommended templates
Modern (ATS-friendly): Clean single column with accent headings and rules
Timeline (ATS-friendly): Clean accent layout with a dated career timeline
Vanguard (ATS-friendly): Bold display name, accent-led headings with line rules
User Researcher resume FAQ
What should a User Researcher resume include?
A User Researcher resume should show the problems you framed, the decisions you drove, and the user or business outcomes they produced. Use these sections in this order: Summary, Experience, Projects, Skills and Education. Put your most relevant recent role first and make every bullet show a result, not a duty.
What is the best resume template for a User Researcher?
Modern, Timeline and Vanguard work well for User Researcher roles. They are single-column with standard headings, so applicant tracking systems (ATS) parse them reliably.
How long should a User Researcher resume be?
One page for most candidates; move to two only if every line is relevant.
Which skills should a User Researcher put on a resume?
Prioritize the skills named in the job posting. Common ones for User Researcher roles are User research, Product strategy, Prototyping, Figma, Design systems and Usability testing.
How do I write strong User Researcher resume bullet points?
Start with an action verb, say what you did, and end with a measurable result such as activation, conversion and retention. For example: "Redesigned onboarding from 9 steps to 4, lifting week-one activation from 31% to 44%."