Care coordinator with 4 years in primary care and accountable care settings, supporting a panel of 220 high-risk Medicare patients. Cut 30-day readmissions for the panel by 23% with post-discharge outreach. Brings social-needs screening, resource navigation and strong teamwork with nurses and providers.
Experience
Care Coordinator, Keystone Accountable Care (Pittsburgh, PA)
Mar 2023 – Present
Coordinate care for 220 high-risk Medicare patients with heart failure, COPD and diabetes across 4 practices
Complete 2-business-day transitional care calls after discharge, reducing panel 30-day readmissions from 17% to 13%
Screen for social needs with PRAPARE and connect 300+ patients a year to food, transport and utility programs
Close 85% of open referrals within 30 days using Epic Healthy Planet worklists
Patient Services Coordinator, Allegheny Family Medicine (Pittsburgh, PA)
Sep 2021 – Feb 2023
Scheduled specialist referrals and imaging for 6 providers, tracking 400 open orders monthly
Helped 120 patients enroll in Medicaid and Medicare Savings Programs
Patient Navigator Volunteer, Three Rivers Hospital Volunteer Services (Pittsburgh, PA)
Jan 2019 – May 2021
Guided 20 patients a week through registration, imaging and lab appointments
Education
Bachelor of Science in Health Services, University of Pittsburgh (Aug 2017 – May 2021)
Skills
Care coordination: transitional care, referral management, SDOH screening, community resources
Programs: Medicare annual wellness, chronic care management, ACO quality measures
Systems: Epic Healthy Planet, findhelp.org, Microsoft Excel
How to write a Care Coordinator resume
A strong Care Coordinator resume shows patient outcomes, safety and the clinical or operational standards you upheld. Put your most relevant recent role first and make every bullet show a result, not a duty.
Sections, in order
Summary
Licenses and certifications
Experience
Education
Skills
Length: One page for most candidates; move to two only if every line is relevant.
Summary: Write two or three lines: your role, your strongest skills, and one result that proves them.
Skills to feature
Patient care
Clinical documentation
EHR systems (Epic, Cerner)
Infection control
Care coordination
Patient education
Regulatory compliance (HIPAA)
Triage
Interdisciplinary collaboration
Quality improvement
Example bullet points
Cared for 5 to 6 patients per shift on a 32-bed cardiac unit with a 98% documentation audit score
Led a falls-prevention initiative that reduced unit falls by 40% over 12 months
Trained 14 new nurses on Epic workflows, shortening their orientation by two weeks
Tips from recruiters
Put licences and certifications (RN, BLS, ACLS) with their state or body near the top.
Name the setting and specialty for each role: unit type, patient population and bed count.
Use a clean single-column layout; hospital applicant systems parse them most reliably.
Recommended templates
Vital (ATS-friendly): Clean clinical layout with a credentials block
Classic (ATS-friendly): Jake's-style LaTeX classic: small caps and hairline rules
Modern (ATS-friendly): Clean single column with accent headings and rules
Care Coordinator resume FAQ
What should a Care Coordinator resume include?
A Care Coordinator resume should show patient outcomes, safety and the clinical or operational standards you upheld. Use these sections in this order: Summary, Licenses and certifications, Experience, Education and Skills. Put your most relevant recent role first and make every bullet show a result, not a duty.
What is the best resume template for a Care Coordinator?
Vital, Classic and Modern work well for Care Coordinator roles. They are single-column with standard headings, so applicant tracking systems (ATS) parse them reliably.
How long should a Care Coordinator resume be?
One page for most candidates; move to two only if every line is relevant.
Which skills should a Care Coordinator put on a resume?
Prioritize the skills named in the job posting. Common ones for Care Coordinator roles are Patient care, Clinical documentation, EHR systems (Epic, Cerner), Infection control, Care coordination and Patient education.
How do I write strong Care Coordinator resume bullet points?
Start with an action verb, say what you did, and end with a measurable result such as patients per shift, readmission rate and patient satisfaction. For example: "Cared for 5 to 6 patients per shift on a 32-bed cardiac unit with a 98% documentation audit score."