RN case manager with 10 years of nursing experience, including 5 in hospital utilization review and discharge planning for a 28-bed medical unit. Cut excess length of stay days by 19% and avoidable denials by $1.1M a year. Brings InterQual expertise, payer negotiation and safe, timely transitions of care.
Experience
RN Case Manager, Sunbelt Medical Center (Orlando, FL)
Jul 2021 – Present
Manage a caseload of 18–22 inpatients daily, completing InterQual reviews and discharge plans from admission
Reduced excess days over GMLOS by 19% through daily multidisciplinary progression rounds
Secured observation-to-inpatient status corrections and peer-to-peer reviews that recovered $1.1M in avoidable denials a year
Arrange SNF, home health and DME placements, cutting discharge-order-to-departure time from 5.2 to 3.4 hours
Registered Nurse, Medical-Surgical, Sunbelt Medical Center (Orlando, FL)
May 2016 – Jun 2021
Provided care to 5–6 medical patients per shift and served as unit discharge champion
Piloted a discharge-by-noon initiative that raised early discharges from 14% to 31%
Hospice Volunteer, Orlando Community Hospice (Orlando, FL)
Jan 2014 – Apr 2016
Provided companionship visits to 6 hospice patients a month
Education
Bachelor of Science in Nursing, University of Central Florida (Aug 2012 – May 2016)
Skills
Case management: utilization review, discharge planning, level of care, payer communication, Medicare IM notices
Criteria: InterQual, MCG, Two-Midnight Rule
Systems: Epic Care Management, Allscripts CarePort, naviHealth
Licenses: RN (Florida, compact), BLS
How to write a Case Manager resume
A strong Case Manager resume shows patient outcomes, safety and the clinical or operational standards you upheld. Show the organization you ran (team size, budget, revenue) and the business results you are accountable for.
Sections, in order
Summary
Licenses and certifications
Experience
Education
Skills
Length: Two pages are common for leadership roles; keep the first page strong enough to stand alone.
Summary: Lead with your leadership scope and the business outcomes you are known for.
Skills to feature
Patient care
Clinical documentation
EHR systems (Epic, Cerner)
Infection control
Care coordination
Patient education
Regulatory compliance (HIPAA)
Triage
Interdisciplinary collaboration
Quality improvement
Example bullet points
Cared for 5 to 6 patients per shift on a 32-bed cardiac unit with a 98% documentation audit score
Led a falls-prevention initiative that reduced unit falls by 40% over 12 months
Trained 14 new nurses on Epic workflows, shortening their orientation by two weeks
Tips from recruiters
Put licences and certifications (RN, BLS, ACLS) with their state or body near the top.
Name the setting and specialty for each role: unit type, patient population and bed count.
Use a clean single-column layout; hospital applicant systems parse them most reliably.
Recommended templates
Vital (ATS-friendly): Clean clinical layout with a credentials block
Classic (ATS-friendly): Jake's-style LaTeX classic: small caps and hairline rules
Modern (ATS-friendly): Clean single column with accent headings and rules
Case Manager resume FAQ
What should a Case Manager resume include?
A Case Manager resume should show patient outcomes, safety and the clinical or operational standards you upheld. Use these sections in this order: Summary, Licenses and certifications, Experience, Education and Skills. Show the organization you ran (team size, budget, revenue) and the business results you are accountable for.
What is the best resume template for a Case Manager?
Vital, Classic and Modern work well for Case Manager roles. They are single-column with standard headings, so applicant tracking systems (ATS) parse them reliably.
How long should a Case Manager resume be?
Two pages are common for leadership roles; keep the first page strong enough to stand alone.
Which skills should a Case Manager put on a resume?
Prioritize the skills named in the job posting. Common ones for Case Manager roles are Patient care, Clinical documentation, EHR systems (Epic, Cerner), Infection control, Care coordination and Patient education.
How do I write strong Case Manager resume bullet points?
Start with an action verb, say what you did, and end with a measurable result such as patients per shift, readmission rate and patient satisfaction. For example: "Cared for 5 to 6 patients per shift on a 32-bed cardiac unit with a 98% documentation audit score."