Hotel manager with 13 years in select-service and full-service hotels, running a 220-room property with $16M in annual revenue. Raised RevPAR index from 98 to 112 and gross operating profit 5 points. Brings revenue strategy, team leadership across all departments and owner-ready financial reporting.
Experience
Hotel Manager, Copperline Hotel Downtown (Nashville, TN)
Mar 2021 – Present
Run a 220-room hotel with $16M in annual revenue, 95 employees and 6 department heads
Raised RevPAR index from 98 to 112 against the comp set by rebalancing group and transient mix with Duetto
Grew gross operating profit margin from 34% to 39% through labor planning and energy retrofits
Lifted guest satisfaction scores into the top 10% of the management company's 40 hotels
Assistant General Manager, Music Row Suites (Nashville, TN)
Jul 2016 – Feb 2021
Oversaw front office, housekeeping and maintenance for a 160-room hotel
Led a $4M room renovation while keeping 70% of rooms sellable
Cut housekeeping labor 8% with productivity standards and room-attendant scheduling
Front Office Manager, Smoky Ridge Lodge (Gatlinburg, TN)
May 2013 – Jun 2016
Managed 15 front office staff at a 200-room resort
Education
B.S. in Hospitality and Resort Management, University of Memphis (Aug 2009 – May 2013)
Skills
Hotel Operations: All-department leadership, budgeting, owner reporting, renovations
Systems: Oracle Opera Cloud, M3 accounting, Medallia
Leadership: Department head coaching, hiring, labor planning
How to write a Hotel Manager resume
A strong Hotel Manager resume shows the customer experience you delivered, the sales you drove, and the teams you ran. Show the organization you ran (team size, budget, revenue) and the business results you are accountable for.
Sections, in order
Summary
Experience
Skills
Education
Length: Two pages are common for leadership roles; keep the first page strong enough to stand alone.
Summary: Lead with your leadership scope and the business outcomes you are known for.
Skills to feature
Customer service
Sales and upselling
Inventory and merchandising
Point-of-sale systems
Team leadership
Scheduling
Cash handling
Food safety
Conflict resolution
Visual merchandising
Example bullet points
Grew store sales 18% year over year by coaching a team of 12 on add-on selling
Raised the hotel guest satisfaction score from 8.1 to 9.0 by redesigning the check-in process
Cut inventory shrink by 30% through weekly cycle counts and better receiving checks
Tips from recruiters
Show the size of the operation: store revenue, covers, rooms or team size.
List certifications such as ServSafe or responsible-service training.
Keep it to one page and lead with the most recent, most senior role.
Recommended templates
Modern (ATS-friendly): Clean single column with accent headings and rules
Compact (ATS-friendly): Dense single column that fits long histories
Classic (ATS-friendly): Jake's-style LaTeX classic: small caps and hairline rules
Hotel Manager resume FAQ
What should a Hotel Manager resume include?
A Hotel Manager resume should show the customer experience you delivered, the sales you drove, and the teams you ran. Use these sections in this order: Summary, Experience, Skills and Education. Show the organization you ran (team size, budget, revenue) and the business results you are accountable for.
What is the best resume template for a Hotel Manager?
Modern, Compact and Classic work well for Hotel Manager roles. They are single-column with standard headings, so applicant tracking systems (ATS) parse them reliably.
How long should a Hotel Manager resume be?
Two pages are common for leadership roles; keep the first page strong enough to stand alone.
Which skills should a Hotel Manager put on a resume?
Prioritize the skills named in the job posting. Common ones for Hotel Manager roles are Customer service, Sales and upselling, Inventory and merchandising, Point-of-sale systems, Team leadership and Scheduling.
How do I write strong Hotel Manager resume bullet points?
Start with an action verb, say what you did, and end with a measurable result such as sales growth, average transaction value and guest satisfaction. For example: "Grew store sales 18% year over year by coaching a team of 12 on add-on selling."