Hotel sales manager with 7 years selling group and corporate business for upscale hotels. Books $5.4M in annual room and catering revenue and exceeded quota 3 years running. Brings account prospecting, contract negotiation and close work with revenue management on group displacement and rates. CHSP certified and fluent in Delphi.fdc, Cvent and displacement analysis.
Experience
Hotel Sales Manager, Capital Crossing Hotel (Washington, DC)
Apr 2022 – Present
Sell group and corporate business for a 360-room upscale hotel with 22,000 sq ft of meeting space
Book $5.4M a year in room and catering revenue, reaching 112%, 108% and 115% of quota in 2023–2025
Grew association and government group room nights 24% by targeting 60 accounts with Cvent RFP responses
Partner with revenue management on displacement analysis, holding group ADR 6% above budget
Host 8 to 10 site visits a month with meeting planners and run quarterly client appreciation events
Sales Coordinator, Arlington Gateway Hotel (Arlington, VA)
Jun 2019 – Mar 2022
Prepared proposals and contracts for 3 sales managers
Converted 45 small-meeting leads a year into $600K in bookings
Built the weekly sales pace report for the director of sales
Education
B.B.A. in Hospitality Management, James Madison University (Aug 2015 – May 2019)
Skills
Sales: Group and corporate sales, prospecting, RFP responses, negotiation
Revenue: Displacement analysis, group pricing, pace reports
Systems: Delphi.fdc, Cvent Supplier Network, Salesforce, Opera
A strong Hotel Sales Manager resume shows the customer experience you delivered, the sales you drove, and the teams you ran. Show the organization you ran (team size, budget, revenue) and the business results you are accountable for.
Sections, in order
Summary
Experience
Skills
Education
Length: Two pages are common for leadership roles; keep the first page strong enough to stand alone.
Summary: Lead with your leadership scope and the business outcomes you are known for.
Skills to feature
Customer service
Sales and upselling
Inventory and merchandising
Point-of-sale systems
Team leadership
Scheduling
Cash handling
Food safety
Conflict resolution
Visual merchandising
Example bullet points
Grew store sales 18% year over year by coaching a team of 12 on add-on selling
Raised the hotel guest satisfaction score from 8.1 to 9.0 by redesigning the check-in process
Cut inventory shrink by 30% through weekly cycle counts and better receiving checks
Tips from recruiters
Show the size of the operation: store revenue, covers, rooms or team size.
List certifications such as ServSafe or responsible-service training.
Keep it to one page and lead with the most recent, most senior role.
Recommended templates
Modern (ATS-friendly): Clean single column with accent headings and rules
Compact (ATS-friendly): Dense single column that fits long histories
Classic (ATS-friendly): Jake's-style LaTeX classic: small caps and hairline rules
Hotel Sales Manager resume FAQ
What should a Hotel Sales Manager resume include?
A Hotel Sales Manager resume should show the customer experience you delivered, the sales you drove, and the teams you ran. Use these sections in this order: Summary, Experience, Skills and Education. Show the organization you ran (team size, budget, revenue) and the business results you are accountable for.
What is the best resume template for a Hotel Sales Manager?
Modern, Compact and Classic work well for Hotel Sales Manager roles. They are single-column with standard headings, so applicant tracking systems (ATS) parse them reliably.
How long should a Hotel Sales Manager resume be?
Two pages are common for leadership roles; keep the first page strong enough to stand alone.
Which skills should a Hotel Sales Manager put on a resume?
Prioritize the skills named in the job posting. Common ones for Hotel Sales Manager roles are Customer service, Sales and upselling, Inventory and merchandising, Point-of-sale systems, Team leadership and Scheduling.
How do I write strong Hotel Sales Manager resume bullet points?
Start with an action verb, say what you did, and end with a measurable result such as sales growth, average transaction value and guest satisfaction. For example: "Grew store sales 18% year over year by coaching a team of 12 on add-on selling."