Medical secretary with 6 years supporting cardiology and orthopedic practices, now managing calendars and correspondence for 5 physicians. Cut prior authorization turnaround from 6 to 3 business days with a payer-specific checklist and a daily follow-up queue. Organized, discreet and quick with dictation.
Experience
Medical Secretary, Kanawha Valley Cardiology (Charleston, WV)
Jul 2022 – Present
Manage calendars, procedure scheduling and correspondence for 5 cardiologists in athenaOne
Submit prior authorizations for echocardiograms, nuclear stress tests and cardiac caths through CoverMyMeds and payer portals, cutting turnaround from 6 to 3 business days
Process about 40 referrals and records requests a day following HIPAA release rules
Transcribe and send dictated letters to referring physicians within 24 hours
Front Office Assistant, Elk River Orthopedics (Charleston, WV)
May 2020 – Jun 2022
Scheduled about 90 visits a day and collected copays
Scanned and indexed paper records, clearing a 3-month backlog
Education
A.A.S. Medical Office Administration, BridgeValley Community and Technical College (Aug 2018 – May 2020)
Skills
Administration: physician calendars, referrals, prior authorizations, correspondence, records requests
Systems: athenaOne, CoverMyMeds, Microsoft 365
Knowledge: medical terminology, ICD-10 and CPT basics, HIPAA
Other: 70 WPM typing, dictation transcription
How to write a Medical Secretary resume
A strong Medical Secretary resume shows patient outcomes, safety and the clinical or operational standards you upheld. Put your most relevant recent role first and make every bullet show a result, not a duty.
Sections, in order
Summary
Licenses and certifications
Experience
Education
Skills
Length: One page for most candidates; move to two only if every line is relevant.
Summary: Write two or three lines: your role, your strongest skills, and one result that proves them.
Skills to feature
Patient care
Clinical documentation
EHR systems (Epic, Cerner)
Infection control
Care coordination
Patient education
Regulatory compliance (HIPAA)
Triage
Interdisciplinary collaboration
Quality improvement
Example bullet points
Cared for 5 to 6 patients per shift on a 32-bed cardiac unit with a 98% documentation audit score
Led a falls-prevention initiative that reduced unit falls by 40% over 12 months
Trained 14 new nurses on Epic workflows, shortening their orientation by two weeks
Tips from recruiters
Put licences and certifications (RN, BLS, ACLS) with their state or body near the top.
Name the setting and specialty for each role: unit type, patient population and bed count.
Use a clean single-column layout; hospital applicant systems parse them most reliably.
Recommended templates
Vital (ATS-friendly): Clean clinical layout with a credentials block
Classic (ATS-friendly): Jake's-style LaTeX classic: small caps and hairline rules
Modern (ATS-friendly): Clean single column with accent headings and rules
Medical Secretary resume FAQ
What should a Medical Secretary resume include?
A Medical Secretary resume should show patient outcomes, safety and the clinical or operational standards you upheld. Use these sections in this order: Summary, Licenses and certifications, Experience, Education and Skills. Put your most relevant recent role first and make every bullet show a result, not a duty.
What is the best resume template for a Medical Secretary?
Vital, Classic and Modern work well for Medical Secretary roles. They are single-column with standard headings, so applicant tracking systems (ATS) parse them reliably.
How long should a Medical Secretary resume be?
One page for most candidates; move to two only if every line is relevant.
Which skills should a Medical Secretary put on a resume?
Prioritize the skills named in the job posting. Common ones for Medical Secretary roles are Patient care, Clinical documentation, EHR systems (Epic, Cerner), Infection control, Care coordination and Patient education.
How do I write strong Medical Secretary resume bullet points?
Start with an action verb, say what you did, and end with a measurable result such as patients per shift, readmission rate and patient satisfaction. For example: "Cared for 5 to 6 patients per shift on a 32-bed cardiac unit with a 98% documentation audit score."