Billing Specialist resume example & templates

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Billing Specialist resume example

Summary

Billing Specialist with 4 years of experience in subscription and usage-based billing for B2B software and telecom customers. Bills about 1,400 accounts a month with a 0.6% dispute rate. Brings precise contract-to-invoice accuracy, strong Excel and billing system skills, and prompt resolution of customer questions.

Experience

Billing Specialist, Relay Fiber Networks (Raleigh, NC)

Oct 2022 – Present

  • Bill about 1,400 business accounts a month for $11M in recurring and usage-based charges in Zuora
  • Lowered the invoice dispute rate from 2.4% to 0.6% with a pre-bill review of contract changes
  • Resolve 120 billing inquiries a month within 2 business days, issuing credits under approval limits
  • Partner with revenue accounting to tie billings to ASC 606 schedules every month
  • Maintain billing documentation and pricing tables for 40 product codes after each pricing change

Billing Coordinator, Oak City Law Partners (Raleigh, NC)

Jan 2021 – Sep 2022

  • Prepared monthly pre-bills for 25 attorneys and applied client billing guidelines
  • Submitted e-bills through LEDES portals for 15 corporate clients
  • Reconciled trust account payments to client invoices each month

Education

  • B.B.A. in Accounting, North Carolina Central University (Aug 2016 – Dec 2020)

Skills

  • Billing: recurring and usage billing, credit memos, contract setup, dispute resolution
  • Systems: Zuora, Salesforce CPQ, NetSuite, Elite 3E, Excel
  • Accounting: ASC 606 basics, billing-to-revenue reconciliation
  • Customer Service: billing inquiries, escalation handling

How to write a Billing Specialist resume

A strong Billing Specialist resume shows accuracy, risk reduction and the financial or legal outcomes you were accountable for. Lead with scope and impact: the size of the systems, budgets or teams you influenced, and the decisions you owned.

Sections, in order

  1. Summary
  2. Experience
  3. Education
  4. Skills
  5. Certifications

Length: One page is ideal; two pages are fine with 10+ years of relevant experience.

Summary: Open with your specialty and years of experience, then one or two signature results.

Skills to feature

Example bullet points

Tips from recruiters

Recommended templates

Billing Specialist resume FAQ

What should a Billing Specialist resume include?

A Billing Specialist resume should show accuracy, risk reduction and the financial or legal outcomes you were accountable for. Use these sections in this order: Summary, Experience, Education, Skills and Certifications. Lead with scope and impact: the size of the systems, budgets or teams you influenced, and the decisions you owned.

What is the best resume template for a Billing Specialist?

Ledger, Ivy and Classic work well for Billing Specialist roles. They are single-column with standard headings, so applicant tracking systems (ATS) parse them reliably.

How long should a Billing Specialist resume be?

One page is ideal; two pages are fine with 10+ years of relevant experience.

Which skills should a Billing Specialist put on a resume?

Prioritize the skills named in the job posting. Common ones for Billing Specialist roles are Financial modeling, FP&A, GAAP or IFRS, Audit and controls, Excel and SQL and ERP systems (NetSuite, SAP).

How do I write strong Billing Specialist resume bullet points?

Start with an action verb, say what you did, and end with a measurable result such as close time, forecast variance and savings. For example: "Shortened the monthly close from 10 to 5 business days by automating reconciliations in NetSuite."

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