Claims Adjuster resume example & templates

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Claims Adjuster resume example

Summary

Licensed Claims Adjuster with 5 years of experience handling auto and homeowners property claims, including catastrophe deployments. Manages about 140 open claims with an average cycle time of 18 days and a 4.7/5 customer satisfaction score. Brings accurate estimates, fair coverage decisions and calm communication with policyholders after a loss.

Experience

Property Claims Adjuster, Bluebonnet Mutual Insurance (San Antonio, TX)

Apr 2022 – Present

  • Handle about 140 open homeowners claims from first notice through settlement, averaging an 18-day cycle time
  • Write Xactimate estimates for wind, hail and water losses with a 2% reinspection variance
  • Deployed to 3 catastrophe events, closing 260 hail claims in 6 weeks after a 2024 storm
  • Referred 9 suspicious claims to SIU, contributing to $210k in avoided fraudulent payments
  • Document coverage decisions and reserves in Guidewire ClaimCenter, passing quarterly file audits at 96%

Auto Damage Appraiser, Lone Star Auto Insurance (Austin, TX)

Jan 2021 – Mar 2022

  • Inspected 12 damaged vehicles a day and wrote estimates in CCC ONE
  • Negotiated supplements with body shops, holding average severity 6% below regional benchmark
  • Completed 2 CCC certification courses in damage estimating

Education

  • B.B.A. in Management, Texas A&M University–San Antonio (Aug 2016 – Dec 2020)

Skills

  • Claims Handling: coverage analysis, investigation, estimating, negotiation, subrogation referrals
  • Tools: Xactimate, XactAnalysis, CCC ONE, Guidewire ClaimCenter, drone imagery review
  • Compliance: Texas Prompt Payment of Claims Act, unfair claims practices rules, SIU referrals
  • Licenses: Texas All-Lines Adjuster, HAAG Certified Inspector (Residential)

How to write a Claims Adjuster resume

A strong Claims Adjuster resume shows accuracy, risk reduction and the financial or legal outcomes you were accountable for. Put your most relevant recent role first and make every bullet show a result, not a duty.

Sections, in order

  1. Summary
  2. Experience
  3. Education
  4. Skills
  5. Certifications

Length: One page for most candidates; move to two only if every line is relevant.

Summary: Write two or three lines: your role, your strongest skills, and one result that proves them.

Skills to feature

Example bullet points

Tips from recruiters

Recommended templates

Claims Adjuster resume FAQ

What should a Claims Adjuster resume include?

A Claims Adjuster resume should show accuracy, risk reduction and the financial or legal outcomes you were accountable for. Use these sections in this order: Summary, Experience, Education, Skills and Certifications. Put your most relevant recent role first and make every bullet show a result, not a duty.

What is the best resume template for a Claims Adjuster?

Ledger, Ivy and Classic work well for Claims Adjuster roles. They are single-column with standard headings, so applicant tracking systems (ATS) parse them reliably.

How long should a Claims Adjuster resume be?

One page for most candidates; move to two only if every line is relevant.

Which skills should a Claims Adjuster put on a resume?

Prioritize the skills named in the job posting. Common ones for Claims Adjuster roles are Financial modeling, FP&A, GAAP or IFRS, Audit and controls, Excel and SQL and ERP systems (NetSuite, SAP).

How do I write strong Claims Adjuster resume bullet points?

Start with an action verb, say what you did, and end with a measurable result such as close time, forecast variance and savings. For example: "Shortened the monthly close from 10 to 5 business days by automating reconciliations in NetSuite."

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