Business operations manager with 8 years of experience in consulting and SaaS operations, owning planning, metrics and cross-functional process for a 300-person go-to-market organization. Rebuilt the quota and territory process that lifted rep attainment from 54% to 71%. Combines financial modeling with a bias toward fixing broken processes.
Experience
Business Operations Manager, Brightpath Procurement Cloud (Atlanta, GA)
May 2022 – Present
Own annual planning, headcount models and KPI reporting for a 300-person go-to-market organization
Rebuilt quota and territory design with sales leadership, raising reps at or above quota from 54% to 71%
Launched a weekly business review with 12 leaders, replacing 6 overlapping status meetings
Negotiated renewals for 14 GTM tools, saving $850K a year
Senior Business Operations Analyst, Midtown Software Group (Atlanta, GA)
Jan 2020 – Apr 2022
Built the company's first capacity model for support and onboarding teams
Automated board KPI packs in Tableau, saving 3 days each quarter
Designed an onboarding capacity model that reduced customer time-to-live by 2 weeks
Built cost and process models for 5 operations-improvement engagements
Prepared steering committee materials for client executives
Education
B.S. in Industrial Engineering, Georgia Institute of Technology (Aug 2014 – May 2018)
Skills
Business Operations: annual planning, headcount modeling, operating cadence, vendor management
GTM Operations: quota and territory design, capacity planning, pipeline metrics
Tools: Excel, Salesforce, Tableau, Anaplan, SQL
Analysis: financial modeling, process improvement, KPI design
How to write a Business Operations Manager resume
A strong Business Operations Manager resume shows the strategic questions you owned, the recommendations you made, and the results once they were implemented. Show the organization you ran (team size, budget, revenue) and the business results you are accountable for.
Sections, in order
Summary
Experience
Education
Skills
Length: Two pages are common for leadership roles; keep the first page strong enough to stand alone.
Summary: Lead with your leadership scope and the business outcomes you are known for.
Skills to feature
Strategic planning
Market analysis
Financial modeling
Business case development
Stakeholder alignment
Program management
Competitive intelligence
OKRs and KPIs
Executive communication
Partnership development
Example bullet points
Led the market-entry case for Germany and France, launching in 7 months and reaching $5M revenue in year one
Built the company OKR process across 9 departments, aligning 120 goals to three annual priorities
Identified $3.1M in procurement savings through a spend analysis of 1,400 vendors
Tips from recruiters
Use the situation, action and result structure in each bullet, with the result first when it is strong.
Name the audience you influenced (CEO, board, regional leads) to show seniority.
Keep consulting engagements anonymous where needed, but keep the industry and the scale.
Recommended templates
Executive (ATS-friendly): Centered executive layout with serif headings
Classic (ATS-friendly): Jake's-style LaTeX classic: small caps and hairline rules
Ivy (ATS-friendly): Harvard-style Times layout with centered headings
Business Operations Manager resume FAQ
What should a Business Operations Manager resume include?
A Business Operations Manager resume should show the strategic questions you owned, the recommendations you made, and the results once they were implemented. Use these sections in this order: Summary, Experience, Education and Skills. Show the organization you ran (team size, budget, revenue) and the business results you are accountable for.
What is the best resume template for a Business Operations Manager?
Executive, Classic and Ivy work well for Business Operations Manager roles. They are single-column with standard headings, so applicant tracking systems (ATS) parse them reliably.
How long should a Business Operations Manager resume be?
Two pages are common for leadership roles; keep the first page strong enough to stand alone.
Which skills should a Business Operations Manager put on a resume?
Prioritize the skills named in the job posting. Common ones for Business Operations Manager roles are Strategic planning, Market analysis, Financial modeling, Business case development, Stakeholder alignment and Program management.
How do I write strong Business Operations Manager resume bullet points?
Start with an action verb, say what you did, and end with a measurable result such as revenue growth, margin and market share. For example: "Led the market-entry case for Germany and France, launching in 7 months and reaching $5M revenue in year one."