Communications manager with 8 years leading internal and external communications for utilities and public-sector organizations. Ran communications for a $1.2B grid modernization program, keeping 2,000 employees and 600,000 customers informed. Strong writer and planner, steady in outages and public meetings.
Experience
Communications Manager, Great Lakes Power & Light (Milwaukee, WI)
Sep 2021 – Present
Lead communications for a $1.2B grid modernization program reaching 600,000 customers and 2,000 employees
Direct a team of 3 across media relations, employee news and social media
Run storm-outage communications with operations, sending updates within 30 minutes of major events
Launched a weekly employee newsletter with a 71% open rate and a quarterly town hall
Public Information Officer, City of Madison (Madison, WI)
May 2018 – Aug 2021
Managed press for city departments, handling 300 media inquiries a year
Ran public meetings and outreach for a $90M transit project
Wrote speeches and talking points for the mayor's office
News Producer, Badger State Public Radio (Madison, WI)
Jun 2016 – Apr 2018
Produced daily newscasts and local interview segments
Booked and prepped 5 guests a week for a daily call-in program
Education
BA, Journalism and Mass Communication, University of Wisconsin–Madison (Sep 2012 – May 2016)
Skills
Communications: Internal comms, media relations, crisis and outage communications
Stakeholders: Public meetings, regulators, community outreach
How to write a Communications Manager resume
A strong Communications Manager resume shows the channels you owned, the budget you managed, and the pipeline or revenue you generated. Show the organization you ran (team size, budget, revenue) and the business results you are accountable for.
Sections, in order
Summary
Experience
Skills
Projects
Education
Length: Two pages are common for leadership roles; keep the first page strong enough to stand alone.
Summary: Lead with your leadership scope and the business outcomes you are known for.
Skills to feature
Campaign strategy
SEO and content
Paid acquisition
Lifecycle and email marketing
Marketing analytics
Conversion rate optimization
Brand positioning
Marketing automation (HubSpot, Marketo)
Copywriting
Budget management
Example bullet points
Grew organic sign-ups 3.2x in 12 months by rebuilding 400 pages around search intent
Managed a $1.5M paid budget across Google and LinkedIn, lowering CAC by 28% while doubling pipeline
Launched a lifecycle program of 14 automated emails that recovered 11% of abandoned trials
Tips from recruiters
Lead bullets with the business number (pipeline, revenue, CAC), then the tactic.
Show the size of what you managed: budget, audience, team or number of markets.
Mention the tools you ran yourself; many marketing job posts filter on them.
Recommended templates
Modern (ATS-friendly): Clean single column with accent headings and rules
Vanguard (ATS-friendly): Bold display name, accent-led headings with line rules
Timeline (ATS-friendly): Clean accent layout with a dated career timeline
Communications Manager resume FAQ
What should a Communications Manager resume include?
A Communications Manager resume should show the channels you owned, the budget you managed, and the pipeline or revenue you generated. Use these sections in this order: Summary, Experience, Skills, Projects and Education. Show the organization you ran (team size, budget, revenue) and the business results you are accountable for.
What is the best resume template for a Communications Manager?
Modern, Vanguard and Timeline work well for Communications Manager roles. They are single-column with standard headings, so applicant tracking systems (ATS) parse them reliably.
How long should a Communications Manager resume be?
Two pages are common for leadership roles; keep the first page strong enough to stand alone.
Which skills should a Communications Manager put on a resume?
Prioritize the skills named in the job posting. Common ones for Communications Manager roles are Campaign strategy, SEO and content, Paid acquisition, Lifecycle and email marketing, Marketing analytics and Conversion rate optimization.
How do I write strong Communications Manager resume bullet points?
Start with an action verb, say what you did, and end with a measurable result such as pipeline, CAC and ROAS. For example: "Grew organic sign-ups 3.2x in 12 months by rebuilding 400 pages around search intent."