Delivery manager with 9 years of experience leading digital services delivery for government and public sector clients. Accountable for 5 teams and a $9M annual delivery budget. Shipped a benefits application service that cut processing time from 30 days to 7 while meeting Section 508 and FedRAMP requirements.
Experience
Delivery Manager, Civic Path Digital (Washington, DC)
Jan 2022 – Present
Own delivery for 5 multidisciplinary teams on a $9M annual federal contract
Shipped an online benefits application service that cut average processing from 30 days to 7 for 250,000 applicants a year
Meet Section 508 accessibility and FedRAMP Moderate requirements with zero audit findings in 2025
Run contract reporting, risk reviews and sprint demos with agency product owners
Project Manager, Capitol Digital Services (Arlington, VA)
Aug 2018 – Dec 2021
Delivered a state licensing portal used by 60,000 professionals
Managed 3 subcontractors and reduced invoice disputes to zero
Ran weekly risk reviews with state officials and the vendor team
Business Analyst, Potomac Research Group (Alexandria, VA)
Jan 2017 – Jul 2018
Wrote requirements and user stories for a case management system
Conducted 30 user interviews with caseworkers
Education
B.S. in Information Technology, George Mason University (Aug 2012 – May 2016)
Public Sector: Section 508, FedRAMP, federal acquisition, user-centered design
Tools: Jira, Confluence, GitHub, Mural
Certifications: PMP, PMI-ACP
How to write a Delivery Manager resume
A strong Delivery Manager resume shows the strategic questions you owned, the recommendations you made, and the results once they were implemented. Show the organization you ran (team size, budget, revenue) and the business results you are accountable for.
Sections, in order
Summary
Experience
Education
Skills
Length: Two pages are common for leadership roles; keep the first page strong enough to stand alone.
Summary: Lead with your leadership scope and the business outcomes you are known for.
Skills to feature
Strategic planning
Market analysis
Financial modeling
Business case development
Stakeholder alignment
Program management
Competitive intelligence
OKRs and KPIs
Executive communication
Partnership development
Example bullet points
Led the market-entry case for Germany and France, launching in 7 months and reaching $5M revenue in year one
Built the company OKR process across 9 departments, aligning 120 goals to three annual priorities
Identified $3.1M in procurement savings through a spend analysis of 1,400 vendors
Tips from recruiters
Use the situation, action and result structure in each bullet, with the result first when it is strong.
Name the audience you influenced (CEO, board, regional leads) to show seniority.
Keep consulting engagements anonymous where needed, but keep the industry and the scale.
Recommended templates
Executive (ATS-friendly): Centered executive layout with serif headings
Classic (ATS-friendly): Jake's-style LaTeX classic: small caps and hairline rules
Ivy (ATS-friendly): Harvard-style Times layout with centered headings
Delivery Manager resume FAQ
What should a Delivery Manager resume include?
A Delivery Manager resume should show the strategic questions you owned, the recommendations you made, and the results once they were implemented. Use these sections in this order: Summary, Experience, Education and Skills. Show the organization you ran (team size, budget, revenue) and the business results you are accountable for.
What is the best resume template for a Delivery Manager?
Executive, Classic and Ivy work well for Delivery Manager roles. They are single-column with standard headings, so applicant tracking systems (ATS) parse them reliably.
How long should a Delivery Manager resume be?
Two pages are common for leadership roles; keep the first page strong enough to stand alone.
Which skills should a Delivery Manager put on a resume?
Prioritize the skills named in the job posting. Common ones for Delivery Manager roles are Strategic planning, Market analysis, Financial modeling, Business case development, Stakeholder alignment and Program management.
How do I write strong Delivery Manager resume bullet points?
Start with an action verb, say what you did, and end with a measurable result such as revenue growth, margin and market share. For example: "Led the market-entry case for Germany and France, launching in 7 months and reaching $5M revenue in year one."