Key account manager with 9 years in consumer packaged goods sales, managing national retail accounts. Owns a $64M beverage business with a national club and grocery customer and grew it 18% in two years. Leads joint business planning, trade spend, category reviews and supply chain coordination.
Own a $64M national account with a club and grocery retailer, growing sales 18% in 2 years
Manage a $7.5M trade budget, improving trade ROI from 1.3 to 1.8 with promotion post-analysis
Lead joint business planning and category reviews using Retail Link and Circana data
Coordinate with supply chain to hold in-stock rates above 98% during summer peaks
Present quarterly results and innovation plans to the retailer's category and merchandising leads
Account Manager, Ozark Snack Company (Rogers, AR)
Jun 2018 – Dec 2021
Managed $22M across 3 regional grocery chains
Secured 140 new item placements through category resets
Negotiated annual shelf plans and trade terms with buyers
Sales Analyst, Heartland Foods (Springdale, AR)
Jun 2017 – May 2018
Built weekly POS and inventory reports for national account teams
Built a weekly out-of-stock alert used by national account managers
Education
BSBA, Marketing, University of Arkansas (Aug 2013 – May 2017)
Skills
Account Management: Joint business planning, category management, negotiation
Analytics: Retail Link, Circana, Nielsen, Excel, Power BI
Trade: Trade spend, promotion analysis, pricing
Operations: Forecasting, supply coordination
How to write a Key Account Manager resume
A strong Key Account Manager resume shows quota attainment, deal size, and the customer outcomes you delivered. Show the organization you ran (team size, budget, revenue) and the business results you are accountable for.
Sections, in order
Summary
Experience
Skills
Education
Length: Two pages are common for leadership roles; keep the first page strong enough to stand alone.
Summary: Lead with your leadership scope and the business outcomes you are known for.
Skills to feature
Prospecting
Discovery and qualification
Negotiation
Pipeline management
CRM (Salesforce, HubSpot)
Account management
Customer onboarding
Renewals and expansion
Product demos
Customer empathy
Example bullet points
Closed $2.4M in new ARR in FY24, reaching 132% of quota and ranking #2 of 18 reps
Built an outbound sequence for mid-market accounts that booked 60 qualified meetings a quarter
Raised CSAT from 86% to 94% by introducing tiered routing and a 24-hour follow-up standard
Tips from recruiters
Put quota attainment and ranking in the first bullet of every sales role.
State deal size and sales cycle so readers understand the segment you sell into.
For support roles, show volume handled alongside quality metrics such as CSAT.
Recommended templates
Modern (ATS-friendly): Clean single column with accent headings and rules
Classic (ATS-friendly): Jake's-style LaTeX classic: small caps and hairline rules
Ledger (ATS-friendly): moderncv banking: accent name, bold dates on the right
Key Account Manager resume FAQ
What should a Key Account Manager resume include?
A Key Account Manager resume should show quota attainment, deal size, and the customer outcomes you delivered. Use these sections in this order: Summary, Experience, Skills and Education. Show the organization you ran (team size, budget, revenue) and the business results you are accountable for.
What is the best resume template for a Key Account Manager?
Modern, Classic and Ledger work well for Key Account Manager roles. They are single-column with standard headings, so applicant tracking systems (ATS) parse them reliably.
How long should a Key Account Manager resume be?
Two pages are common for leadership roles; keep the first page strong enough to stand alone.
Which skills should a Key Account Manager put on a resume?
Prioritize the skills named in the job posting. Common ones for Key Account Manager roles are Prospecting, Discovery and qualification, Negotiation, Pipeline management, CRM (Salesforce, HubSpot) and Account management.
How do I write strong Key Account Manager resume bullet points?
Start with an action verb, say what you did, and end with a measurable result such as quota attainment, ARR closed and win rate. For example: "Closed $2.4M in new ARR in FY24, reaching 132% of quota and ranking #2 of 18 reps."