Learning and Development Manager with 9 years of experience designing leadership, onboarding and compliance programs for organizations of 1,000–4,000 employees. Built a manager development curriculum that 260 leaders completed, lifting internal promotion rates from 28% to 41%. Brings needs analysis, blended program design and measurable business impact.
Experience
Learning and Development Manager, Silverline Insurance Group (Hartford, CT)
Jul 2021 – Present
Lead a 3-person L&D team and a $650k budget serving 3,100 employees in claims, underwriting and sales
Launched a 6-month manager program completed by 260 leaders, raising internal promotion rate from 28% to 41%
Redesigned claims adjuster onboarding, cutting time to full caseload from 16 to 10 weeks
Moved compliance training to Cornerstone with 99% on-time completion across 14 state licensing requirements
Training Specialist, Riverstone Bank (Providence, RI)
May 2017 – Jun 2021
Delivered teller and personal banker training to 400 new hires across 35 branches
Built 20 Articulate Rise modules that reduced classroom days from 10 to 6
Store Training Coordinator, Bayside Retail Outlets (Warwick, RI)
Jun 2015 – Apr 2017
Coordinated new-hire training for 12 stores and 300 seasonal associates
Education
M.A. in Adult Learning, University of Connecticut (Sep 2018 – Dec 2020)
B.A. in Communication Studies, University of Rhode Island (Sep 2011 – May 2015)
How to write a Learning and Development Manager resume
A strong Learning and Development Manager resume shows the people programs and processes you ran, and how they improved hiring, retention or efficiency. Show the organization you ran (team size, budget, revenue) and the business results you are accountable for.
Sections, in order
Summary
Experience
Skills
Education
Length: Two pages are common for leadership roles; keep the first page strong enough to stand alone.
Summary: Lead with your leadership scope and the business outcomes you are known for.
Skills to feature
Talent acquisition
Employee relations
HRIS (Workday, BambooHR)
Compensation and benefits
Performance management
Onboarding
Employment law compliance
Process improvement
People analytics
Change management
Example bullet points
Rebuilt the engineering hiring loop, cutting time to hire from 52 to 31 days across 80 hires
Launched a structured onboarding program that raised 90-day retention from 82% to 95%
Moved payroll and benefits to Workday for 600 employees with zero missed pay cycles
Tips from recruiters
Show the size of the population you supported (headcount, locations, countries).
Name certifications such as SHRM-CP or CIPD near the top if the role asks for them.
Describe sensitive work by outcome and scope, never by individual cases.
Recommended templates
Classic (ATS-friendly): Jake's-style LaTeX classic: small caps and hairline rules
Modern (ATS-friendly): Clean single column with accent headings and rules
Executive (ATS-friendly): Centered executive layout with serif headings
Learning and Development Manager resume FAQ
What should a Learning and Development Manager resume include?
A Learning and Development Manager resume should show the people programs and processes you ran, and how they improved hiring, retention or efficiency. Use these sections in this order: Summary, Experience, Skills and Education. Show the organization you ran (team size, budget, revenue) and the business results you are accountable for.
What is the best resume template for a Learning and Development Manager?
Classic, Modern and Executive work well for Learning and Development Manager roles. They are single-column with standard headings, so applicant tracking systems (ATS) parse them reliably.
How long should a Learning and Development Manager resume be?
Two pages are common for leadership roles; keep the first page strong enough to stand alone.
Which skills should a Learning and Development Manager put on a resume?
Prioritize the skills named in the job posting. Common ones for Learning and Development Manager roles are Talent acquisition, Employee relations, HRIS (Workday, BambooHR), Compensation and benefits, Performance management and Onboarding.
How do I write strong Learning and Development Manager resume bullet points?
Start with an action verb, say what you did, and end with a measurable result such as time to hire, offer acceptance rate and retention. For example: "Rebuilt the engineering hiring loop, cutting time to hire from 52 to 31 days across 80 hires."