People Operations Manager with 7 years of experience building HR infrastructure for startups between 80 and 400 employees. Implemented Rippling, a leveling framework and a performance cycle at a 260-person company within one year. Brings a systems mindset, multi-state compliance knowledge and employee-facing programs that scale without adding headcount.
Experience
People Operations Manager, Kitewing Robotics (Pittsburgh, PA)
Sep 2022 – Present
Own people operations for 260 employees in 14 states, leading 2 specialists across onboarding, benefits, leave and HRIS
Migrated HRIS, payroll and benefits to Rippling in 10 weeks, cutting monthly admin hours by 60%
Launched semiannual performance reviews in Lattice with 97% on-time completion in the first cycle
Registered and maintained payroll tax and leave compliance in 14 states with zero penalty notices
Built an employee handbook and policy library in Notion covering 14 states, reviewed annually with outside counsel
People Operations Specialist, Allegheny Bio (Pittsburgh, PA)
May 2019 – Aug 2022
Supported growth from 70 to 210 employees, running onboarding for 150+ hires
Built the company's first job architecture with 6 levels across 9 job families
Renegotiated benefits broker terms, holding 2022 premium increase to 4% against a 9% quote
Education
B.S. in Business Administration, University of Pittsburgh (Aug 2015 – Apr 2019)
Compliance: multi-state payroll registration, FMLA and state leave laws, ACA reporting
Systems: Rippling, Lattice, Greenhouse, Notion, Google Workspace
Certifications: SHRM-CP
How to write a People Operations Manager resume
A strong People Operations Manager resume shows the people programs and processes you ran, and how they improved hiring, retention or efficiency. Show the organization you ran (team size, budget, revenue) and the business results you are accountable for.
Sections, in order
Summary
Experience
Skills
Education
Length: Two pages are common for leadership roles; keep the first page strong enough to stand alone.
Summary: Lead with your leadership scope and the business outcomes you are known for.
Skills to feature
Talent acquisition
Employee relations
HRIS (Workday, BambooHR)
Compensation and benefits
Performance management
Onboarding
Employment law compliance
Process improvement
People analytics
Change management
Example bullet points
Rebuilt the engineering hiring loop, cutting time to hire from 52 to 31 days across 80 hires
Launched a structured onboarding program that raised 90-day retention from 82% to 95%
Moved payroll and benefits to Workday for 600 employees with zero missed pay cycles
Tips from recruiters
Show the size of the population you supported (headcount, locations, countries).
Name certifications such as SHRM-CP or CIPD near the top if the role asks for them.
Describe sensitive work by outcome and scope, never by individual cases.
Recommended templates
Classic (ATS-friendly): Jake's-style LaTeX classic: small caps and hairline rules
Modern (ATS-friendly): Clean single column with accent headings and rules
Executive (ATS-friendly): Centered executive layout with serif headings
People Operations Manager resume FAQ
What should a People Operations Manager resume include?
A People Operations Manager resume should show the people programs and processes you ran, and how they improved hiring, retention or efficiency. Use these sections in this order: Summary, Experience, Skills and Education. Show the organization you ran (team size, budget, revenue) and the business results you are accountable for.
What is the best resume template for a People Operations Manager?
Classic, Modern and Executive work well for People Operations Manager roles. They are single-column with standard headings, so applicant tracking systems (ATS) parse them reliably.
How long should a People Operations Manager resume be?
Two pages are common for leadership roles; keep the first page strong enough to stand alone.
Which skills should a People Operations Manager put on a resume?
Prioritize the skills named in the job posting. Common ones for People Operations Manager roles are Talent acquisition, Employee relations, HRIS (Workday, BambooHR), Compensation and benefits, Performance management and Onboarding.
How do I write strong People Operations Manager resume bullet points?
Start with an action verb, say what you did, and end with a measurable result such as time to hire, offer acceptance rate and retention. For example: "Rebuilt the engineering hiring loop, cutting time to hire from 52 to 31 days across 80 hires."