Receptionist with 3 years of experience as the front desk lead for a busy law firm and a corporate office. Greets about 60 visitors and routes 120 calls a day while managing conference room bookings. Brings a professional, friendly manner, accurate message handling and organized front-office routines that keep the office running smoothly.
Experience
Receptionist, Whitaker Lane & Moss LLP (Boston, MA)
Oct 2023 – Present
Greet about 60 clients and visitors a day for a 70-attorney firm and manage visitor badges in Envoy
Answer and route 120 calls a day on a multi-line phone system with accurate, same-hour messages
Manage bookings for 9 conference rooms, including catering for 15 client meetings a week
Built a front-desk procedures binder used to train 3 backup receptionists
Order office and kitchen supplies weekly within a $2,500 monthly budget and track deliveries
Front Desk Associate, Beacon Hill Property Group (Boston, MA)
Jun 2022 – Sep 2023
Welcomed tenants and guests and logged 40 package deliveries a day
Tracked maintenance requests and followed up until closed
Maintained the building directory and visitor log for 30 tenant companies
Education
A.A. in Business Administration, Bunker Hill Community College (Sep 2020 – May 2022)
Skills
Front Desk: visitor management, multi-line phones, conference room scheduling, mail and deliveries
Tools: Envoy, Microsoft Outlook, Teams, Excel, Robin room booking
Communication: client service, message taking, professional etiquette
Languages: English, Portuguese (fluent)
How to write a Receptionist resume
A strong Receptionist resume shows the people programs and processes you ran, and how they improved hiring, retention or efficiency. Put your most relevant recent role first and make every bullet show a result, not a duty.
Sections, in order
Summary
Experience
Skills
Education
Length: One page for most candidates; move to two only if every line is relevant.
Summary: Write two or three lines: your role, your strongest skills, and one result that proves them.
Skills to feature
Talent acquisition
Employee relations
HRIS (Workday, BambooHR)
Compensation and benefits
Performance management
Onboarding
Employment law compliance
Process improvement
People analytics
Change management
Example bullet points
Rebuilt the engineering hiring loop, cutting time to hire from 52 to 31 days across 80 hires
Launched a structured onboarding program that raised 90-day retention from 82% to 95%
Moved payroll and benefits to Workday for 600 employees with zero missed pay cycles
Tips from recruiters
Show the size of the population you supported (headcount, locations, countries).
Name certifications such as SHRM-CP or CIPD near the top if the role asks for them.
Describe sensitive work by outcome and scope, never by individual cases.
Recommended templates
Classic (ATS-friendly): Jake's-style LaTeX classic: small caps and hairline rules
Modern (ATS-friendly): Clean single column with accent headings and rules
Executive (ATS-friendly): Centered executive layout with serif headings
Receptionist resume FAQ
What should a Receptionist resume include?
A Receptionist resume should show the people programs and processes you ran, and how they improved hiring, retention or efficiency. Use these sections in this order: Summary, Experience, Skills and Education. Put your most relevant recent role first and make every bullet show a result, not a duty.
What is the best resume template for a Receptionist?
Classic, Modern and Executive work well for Receptionist roles. They are single-column with standard headings, so applicant tracking systems (ATS) parse them reliably.
How long should a Receptionist resume be?
One page for most candidates; move to two only if every line is relevant.
Which skills should a Receptionist put on a resume?
Prioritize the skills named in the job posting. Common ones for Receptionist roles are Talent acquisition, Employee relations, HRIS (Workday, BambooHR), Compensation and benefits, Performance management and Onboarding.
How do I write strong Receptionist resume bullet points?
Start with an action verb, say what you did, and end with a measurable result such as time to hire, offer acceptance rate and retention. For example: "Rebuilt the engineering hiring loop, cutting time to hire from 52 to 31 days across 80 hires."