Renewal manager with 7 years running renewals for B2B SaaS companies with multi-year contracts. Owns $22M in annual renewals with a 95% gross renewal rate and 6% average price uplift. Forecasts accurately, negotiates with procurement and works with CSMs early to catch risk.
Experience
Renewal Manager, Termwise Software (Remote)
Mar 2022 – Present
Own $22M in annual renewals across 300 accounts with a 95% gross renewal rate
Achieved 6% average price uplift and converted 40% of annual contracts to multi-year terms
Forecast renewals within 2% each quarter using Clari and CSM risk reviews 120 days out
Negotiate with procurement teams on terms, caps and auto-renewal clauses
Partner with CSMs on risk plans for accounts with low usage before renewal
Renewals Specialist, Workloft (Chicago, IL)
Jun 2019 – Feb 2022
Managed 450 SMB renewals a year worth $6M with 91% renewal rate
Built renewal quote templates that cut turnaround to same day
Built a renewal tracker for 450 accounts
Account Coordinator, Lincoln Park Leasing (Chicago, IL)
Jan 2018 – May 2019
Processed equipment lease renewals and amendments for 200 clients
Cut renewal paperwork errors by half with a standard checklist
Education
BS, Finance, University of Illinois Chicago (Aug 2013 – May 2017)
A strong Renewal Manager resume shows quota attainment, deal size, and the customer outcomes you delivered. Show the organization you ran (team size, budget, revenue) and the business results you are accountable for.
Sections, in order
Summary
Experience
Skills
Education
Length: Two pages are common for leadership roles; keep the first page strong enough to stand alone.
Summary: Lead with your leadership scope and the business outcomes you are known for.
Skills to feature
Prospecting
Discovery and qualification
Negotiation
Pipeline management
CRM (Salesforce, HubSpot)
Account management
Customer onboarding
Renewals and expansion
Product demos
Customer empathy
Example bullet points
Closed $2.4M in new ARR in FY24, reaching 132% of quota and ranking #2 of 18 reps
Built an outbound sequence for mid-market accounts that booked 60 qualified meetings a quarter
Raised CSAT from 86% to 94% by introducing tiered routing and a 24-hour follow-up standard
Tips from recruiters
Put quota attainment and ranking in the first bullet of every sales role.
State deal size and sales cycle so readers understand the segment you sell into.
For support roles, show volume handled alongside quality metrics such as CSAT.
Recommended templates
Modern (ATS-friendly): Clean single column with accent headings and rules
Classic (ATS-friendly): Jake's-style LaTeX classic: small caps and hairline rules
Ledger (ATS-friendly): moderncv banking: accent name, bold dates on the right
Renewal Manager resume FAQ
What should a Renewal Manager resume include?
A Renewal Manager resume should show quota attainment, deal size, and the customer outcomes you delivered. Use these sections in this order: Summary, Experience, Skills and Education. Show the organization you ran (team size, budget, revenue) and the business results you are accountable for.
What is the best resume template for a Renewal Manager?
Modern, Classic and Ledger work well for Renewal Manager roles. They are single-column with standard headings, so applicant tracking systems (ATS) parse them reliably.
How long should a Renewal Manager resume be?
Two pages are common for leadership roles; keep the first page strong enough to stand alone.
Which skills should a Renewal Manager put on a resume?
Prioritize the skills named in the job posting. Common ones for Renewal Manager roles are Prospecting, Discovery and qualification, Negotiation, Pipeline management, CRM (Salesforce, HubSpot) and Account management.
How do I write strong Renewal Manager resume bullet points?
Start with an action verb, say what you did, and end with a measurable result such as quota attainment, ARR closed and win rate. For example: "Closed $2.4M in new ARR in FY24, reaching 132% of quota and ranking #2 of 18 reps."